Claudienne Edwards Sunday, June 16, 2019

Dear Claudienne

We took down a quick payday loan from COK Sodality in Cross roadways in the October that is 31st 2017 needs paid back it through salary deductions. But, we resigned through the ongoing business where we worked ahead of the income deductions for the loan had been finished.

Sometime in 2017, we decided to go to COK to find out of the balance owing from https://www.cash-central.net/payday-loans-wa/ the loan and paid the outstanding quantity.

In April 2019, We sent applications for a loan at another lender and ended up being rejected the mortgage simply because they stated my credit file showed that I’d financing outstanding with COK from 2016.

I was told that I had an outstanding balance of seventy seven dollars and seventy six cents ($77.76) when I went to COK to have the matter sorted out,.

Once I remarked that I experienced completely paid back the mortgage, I happened to be told that if i needed to query the situation, i might need certainly to produce a grievance towards the credit bureau.

We decided to go to the credit bureau during the Towers at 25 Dominica Drive (Kingston) on 25, 2019 and filled out a complaint form april. We happened to be offered a receipt and told that I would personally be contacted within 14 business days.

Them on May 17,2019 and was told that they sent COK an email and had not received a response when I called.

I was told that COK had still not responded to their email when I again called the credit bureau on May 27,2019,

I’m looking for your assist to have COK straighten out this matter.

CM

Dear CM

Inform Claudienne has been doing interaction with COK Sodality Cooperative Credit Union Limited in regard to your problem. COK has sent Tell Claudienne the e-mail that is following

“Reference would be to your e-mail of might 31, 2019 and then we now react the following:

Our member CM lodged a dispute to your credit bureau with regards to three loans which were awarded by COK Sodality Cooperative Credit Union Ltd, and that have been being reported as active. The user has stated that the report is inaccurate.

This matter had been under research within COK and our findings unveiled that the 3 loans being disputed by CM have now been paid back. The certain loan introduced to in CM’s e-mail for you, is just a payday loan of $50,000 aided by the account quantity 351. This loan ended up being given on October 31, 2016 for half a year, to mature on April 30, 2017. The mortgage had been paid back on 8, 2017 june. Nonetheless, as a result of technical difficulties with our bodies, the account had been nevertheless being mirrored as active.

We now have since amended the account on our system/records to show a status that is liquidated and also have ready the appropriate letters become dispatched towards the two credit reporting agencies to additionally adjust their documents consequently.

A duplicate of the letter happens to be forwarded to CM via e-mail.”

COK also sent Tell Claudienne a duplicate for the email provided for you.

The COK email for you reported: “We sincerely regret the wait in responding and hope that because of the matter now settled, you’ll be able to conduct greater ease to your business.

We desire you best wishes.”

JPS breaches workplace of Utilities Regulation (OUR) criteria

We have a home in downtown Kingston and I also placed on the Jamaica Public company (JPSCO) for my electricity supply to be upgraded from 110V to 220V and ended up being advised that the update is completed within five working (company) days. Despite several phone phone calls towards the JPS, a lot more than 10 times later on the JPS have not done the update. I became told as they were unaware that my community was on the Residential Advanced Meter Infrastructure (RAMI) system that they came to do the upgrade but did not have the tools to do the job.

That reason ended up being unsatisfactory since the residences had been used in that operational system in 2015. It’s also a definite coastline of this JPSCO and Office of Utilities Regulation(OUR) Guaranteed Standard EGS1 that states that “a simple connect” such as for example We asked for ought to be finished within four (4) company times.

I would personally appreciate your assistance, due to the fact incapacity for the JPS to produce the specified voltage in a timely way has triggered me personally great inconvenience and it has adversely affected productivity inside my dwelling.

CF

Inform Claudienne asked for the JPS to research your condition and records that the voltage ended up being upgraded 35 times after the request was made by you.

Tell Claudienne records that after you asked for settlement through the JPS for the breach associated with the the Guaranteed Standard by maybe maybe perhaps not updating the voltage inside the 4-5 period, you were advised that the consumer is not compensated for a “simple connect” breach day. We desire you best wishes.

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